Digital Services.

There's a lot to think about when choosing the right agency for your business. Budget, quality, languages, hosting, domains, security, accessibility... Let us help make the process simpler. We sit in on initial meetings with you to help give you a clear, unbiased picture of the digital agency you're looking to work with. We can help steer questions, dig deeper into processes and help you decide on the best fit for your business.

Providing a dedicated, unbiased consultant to help with:

• Agency shortlisting
• Agency Cost Analysis
• Technical deep-dives and debriefs
• Project scoping and SLA's
• Security and GDPR
• Performance SLA's
• Jargon busting

So you've chosen a digital agency to work with and you're at the start of an exciting journey planning and strategising your new website. We help you shape the technical aspects of the website and work with you and the agency to ensure they're solidified into requirements and traceable through reasonable Service Level Agreements that match your budget.

Working with you and your chosen digital agency to:

• Scope the project
• Explain any technical aspects of the site to you in detail
• Scope GDOR, Accessibility and Performance SLA's
• Query technologies
• Ensure compliance
• Define project traceability and check-ins
• Plan a strategy around testing
• Device testing for responsiveness
• Browser testing
• Content and readability checks
• Technical SEO

Once you have a test environment setup, we'll perform regular check-ins and testing to ensure the project is on track and to raise any defects with the agency directly as the project grows to avoid large scale, last minute changes. We ensure SLA's are being met and provide in depth testing for security, accessibility, usability, exception handling, GDPR policies and other project specific tests to ensure a quality, robust and secure final product.

Providing a dedicated technical tester and automation specialist to:

• Automate testing and regression checks
• Feedback observations directly to the digital agency
• Test GDPR Compliance
• Test Performance
• Perform security testing
• Perform accessibility checks
• Technical SEO
• Load testing
• Check usability

Once delivered, we ensure your website is always working at it's best and secure, running periodic tests in production, performing software updates with associated regression checks and providing hands on services if anything goes wrong (or working with the original agency to mitigate issues if still within contract).

Assigning an account manager and technical support to help with:

• Periodic checks and regression testing
• Regular PEN testing and security scans
• Testing of any further content or site updates
• Failure mitigation
• Check-ins with the agency if under contract
• Analytics deep-dives and recommended changes

To ensure your website continues to perform at it's absolute peak, we implement monitoring services to check your site every few minutes for performance and vulnerabilities. This information can then be used in house or provided to your chosen digital agency to perform enhancements or fixes.

Building monitoring services for help with:

• Uptime monitoring and mitigation
• Regular security scans
• Sitewide checks
• Manual regression checks
• Regular performance tests
• Content scans
• Analytics monitoring
• Enhancements and mitigations

Already part way through a project? Or just looking for a quick, extra pair of expert eyes? Our consultancy services provides a consultant to help you with any aspect of your existing or upcoming website build, providing a helping hand with any problems you may encounter.

A dedicated consultant to help with any aspect of your website.